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What should we do if there is a problem with the Pos cash register while using in the beverage store?
Source: | Author:HUARUI | Published time: 2019-04-03 | 3301 Views | Share:

What is the store we can see anywhere in a shopping mall or a pedestrian street? That is the beverage store and the tea shop! The start-up cost of the beverage store is low, and the production requirements are not high, which is the first choice for many merchants to open a store. However, “easy to start” does not mean “easy operation”. Whether it is a chain-type beverage store or a self-operated beverage store and a tea shop, it is necessary to improve the operation and customer experience



Beverage store cash register using smart cash register

Many beverage stores now use smart cash registers as a collection and sales statistic. Some beverage store cash registers are even dual-screen touch screens that can be used for menu displays and touch screen orders. These smart cash registers can speed up ordering and reduce labor costs. But sometimes if there is a problem with the smart cash register, it will also make the owner feel helpless. Here are the common troubleshooting methods for Android smart cash registers:

 

1. The machine cannot be boot on, and the power indicator is not light.

Solution:

(1) Check if the power supply connected to the smart cash register is normal.

(2) Check if the cash register power supply is plugged in.

(3) Check if the power adapter of the smart cash register is damaged.

 

2. No internet access

Solution:

(1) Check whether the network port light of the smart cash register is blinking, and check whether the network cable or router is connected.

(2) Check if the information such as the IP address of the smart cash register is correct.

(3) Check whether the device of the smart cash register automatically obtains the IP address abnormally.

(4) If the smart cash register is using WIFI wireless Internet access, you can use WIFI to check whether the route uses 2.4G frequency band.

(5) Restart the router or replace the WiFi network of the smart cash register, such as a mobile phone hotspot.

3.Can not print

Both the beverage store and the tea shop need to affix the customer's order ticket to the wall of the cup to distinguish the products of different customers. This requires the beverage store cash register to have a rich external interface, which can be connected to a scanning code gun, a small ticket printer, and the like. Just like the HuaRui smart cash register H1156B, it adopts new design and advanced technology development to meet the cashier payment requirements in many applications. Octa core CPU strong performance, coupled with LED digital display, real-time display unit price, change, payment. Rich and stable external interface, flexible extension of various functions to meet the needs of more use scenarios.






Hua Rui smart single screen cash register H1156B

If the smart cash register printer does not print, you can refer to the processing method:

(1) Check if the printer power of the smart cash register is not turned on.

(2) Check if the paper of the smart cash register is used up, reversed or jammed.

(3) Replace the data cable or USB port connected to the printer.

(4) Check that the software or printer type is correctly configured for the smart cash register printer.

(5) If you are using a network printer, you need to check the network. (Adhesive printers usually require a stable connection, otherwise there will be a loss of order, misplacement and leakage. It is recommended that the smart cash register should use a serial port connection, no need to drive, more stable.

 

4.Can not scan code

Solution:

(1) Check if the data cable connection device of the smart cash register is normal;

(2) Whether the application code of the smart cash register has been configured with a scanning code gun;

(3) Replace the data line or port of the smart cash register;

(4) Check if the scan code gun connected to the smart cash register is damaged and replaced.

 

5. Touch screen failure class

(1) Check if there is any foreign matter such as dust and water on the touch screen of the smart cash register, whether the screen is cracked or cracked; it may also be caused by improper movement of the intelligent cash register and CPU overclocking.

(2) If the screen of the smart cash register appears to be beating, the first reason is whether the screen connection line of the smart cash register is loose. The second reason may be that the static cash register screen jumps due to static electricity, and the plastic protection of the intelligent cash register can be protected. The film is torn off. The second reason is that the mains is unstable. Check whether there are magnetic interferences in the high-power machines running around the smart cash register.

(3) Remove all peripherals of the smart cash register and restart the cash register.


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