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Why are supermarket self-service cash registers more popular than manual cash registers?
Source: | Author:HUARUI | Published time: 2019-09-24 | 4131 Views | Share:

Every time some supermarkets hold a big festival, there are always many customers rushing to buy discounted goods and fill the shopping cart. At this time, we are most afraid of the long queues in front of the checkout counter. Sometimes the cashier enters the product slowly, the customer has to temporarily retreat something, even temporarily add something, let his companion go to the shelf to take things, seriously slow down the time of checkout and other checkout time. 



Nowadays, many shopping malls and even convenience stores have introduced smart means such as self-checkout cashiers and face payment to speed up the checkout. Why is self-service cashier more popular than manual cashier?

Self-service cashier is faster than manual cash register

Self-service cashier eliminates the waiting time for customers to wait in line. The customer can mark the barcode to the product under the self-service checkout counter, and then enter the product to be purchased, and then pay by mobile payment. If you are skilled, the whole process takes only 1-2 minutes. . In the time when the manual cashier channel was struggling to queue up, the customers who used the self-checkout checkout counter had already completed the product scan settlement and payment, and easily walked out of the supermarket.

Self-service cash register can optimize the staffing of Supermarket

Since the self-service cash register is so convenient, does the self-service cashier mean that the supermarket store no longer needs a clerk? In fact, in the self-service cash register channel of the supermarket, there are still several staff members on duty. They are mainly responsible for teaching customers how to use the self-service checkout counter for checkout. “Self-service cash register is always a relatively new way of cashier settlement. It needs to cultivate users' habits. Once users are familiar with the self-service cash register process, they will be more comfortable in the future and the self-service cash register will be 




For the operators, when the passenger flow peaks, more than a dozen cashiers may not be too busy, and additional manpower costs are needed to cope. However, during the period when people are less likely to shop, the cashier is very idle, resulting in wasted manpower. The self-service cash register can solve this imbalance. When busy, you can quickly checkout and ease the flow of passengers. When you are free, you can play promotional information on the big touch screen of the self-service cash register without any human increase or decrease. The self-service checkout counter can work continuously for 24 hours, which can make up for the lack of manpower when the convenience store is night shift.

While self-service cashiers have many benefits in improving the shopping experience and optimizing staffing, they are not a complete replacement for manual cashiers. At present, self-service cash registers do not support cash payments, so customers who use cash payments still need to use manual cash registers. However, there are always reasons for the emergence of new things. Self-service cash registers can meet the diversified needs of different consumer groups.

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